The help most families start with
It rarely starts with a crisis. It starts with the post piling up, a fridge with not much in it, or a phone call where Dad sounds more tired than usual. Most of the families who ring us are not looking for a care home. They are looking for someone reliable to pop in, do the things that have become hard, and let them know how it went.
That can be a single visit in the morning to help with washing and dressing, or several visits a day that cover meals, medication prompts and getting ready for bed. Care can run at any time of the day or night, from a few hours of support a week up to 24-hour care, and it changes as their needs change.
Our preferred minimum visit. Enough time to do things properly and get to know the person we're caring for.
Matched, not just scheduled
We try to match each client with carers who suit them, people they will actually enjoy having round. A retired engineer who wants to talk about the football is a different visit from a former teacher who loves a crossword, and we plan for that.
Families tell us the practical help matters, but so does the company. A cup of tea and a proper conversation is part of the visit, not something squeezed in if there is time.
Why our visits are an hour long
Our preferred minimum visit is one hour. Fifteen or twenty minutes is not enough time to help someone wash and dress without rushing them, make a meal they will want to eat, and notice if something has changed. An hour gives the carer time to do the job properly and to get to know the person they are caring for.
Because we see the same people regularly, we are often the first to spot a change in health or mood. When that happens, we tell the family and, with permission, the GP.
Questions about elderly care
How much does elderly care at home cost?
It depends on how many hours of care are needed and what the care involves. Call us and we will give you an estimated cost based on your mum or dad's needs. You may also be eligible for local authority funding or support from social services.
Can care start with just one visit a day?
Yes. Plenty of families start with one visit, often in the morning, and add more if and when they are needed. Our minimum visit is one hour.
Can you help at night as well?
Yes. Care can be arranged at any time of the day or night, from a few hours a week up to 24-hour care.