Mental health is health
Anxiety, depression, the after-effects of trauma, and long-term conditions can all make ordinary life feel impossible: getting up, eating, keeping the house going, getting to appointments. Support at home can help people keep their independence and stay well, and can help prevent a crisis.
Mental health conditions are one of the specialisms on our CQC registration, alongside dementia, physical disabilities and sensory impairments.
Our preferred minimum visit. Enough time to do things properly and get to know the person we're caring for.
Led by mental health nurses
Ticharwa Gwanzura, our CQC Registered Manager and a director, is a registered mental health nurse with almost 14 years in healthcare, much of it in the NHS. Several of our senior team are registered mental health nurses too, with experience on NHS wards including older people's mental health.
That experience shapes how we work: listening first, building trust, being consistent, and knowing when something needs escalating to the GP or the person's mental health team.
What support looks like
It starts with a conversation about what is going on, what has helped before, and what the person wants to get back to. From there we agree practical support: a routine, help with meals and the house, medication prompts, going to appointments, and someone to talk to. We work alongside the person's existing care team rather than replacing it.
Questions about mental health care
Is this the same as counselling or therapy?
No. We provide practical and emotional support at home. We work alongside therapists, the GP and community mental health teams rather than replacing them.
Who can use mental health support at home?
Adults over 18, including older people living with low mood, anxiety or other mental health conditions. Call us to talk about your situation.
What happens if someone becomes unwell?
Our carers are trained to recognise warning signs and escalate quickly to the family, the GP or the person's mental health team, as agreed in their care plan.